Allotide.

How a call flows

From the ring to a person, in one process.

The call lands on a real phone number and is answered on the first ring. The agent listens and speaks, and stops within half a second when the caller talks over it.

When the call needs something done, the agent reaches into the systems you already run: it looks up an opening, moves the appointment, sends the confirmation by text. When a question belongs to a person, it brings one onto the line, on an ordinary phone, and stays until they pick up.

Capabilities

What the platform does, one line at a time.

• Telephony on real numbersYour existing number, or one we provide. Calls arrive the way they always have; nothing changes for the caller.
• Tool-calling into your systemsThe agent acts inside the systems you already run: calendars, booking, records, messaging. Every action it takes is logged.
• Interruptions handled in under half a secondWhen a caller speaks over the agent it stops mid-sentence and listens. The conversation stays a conversation.
• Warm transfer to a real phoneThe agent brings a person onto the line, on an ordinary phone, and stays until they pick up.
• One process per callEach call runs in its own process, apart from every other. A fault on one line never reaches another, and a busy hour on one number never slows the next.
• A transcript and a trace of every actionWhat was said, what the agent did, when it stopped for the caller and where it brought in a person, kept for every call.
• Tested against recorded calls before a change shipsBefore an agent changes, it is run against real conversations and the results are read. Nothing goes live on a guess.
• OpenAI or Anthropic, per agentThe model is chosen per agent and can change without rebuilding it.

What you can see

The call, as it happened.

This is what your team reads after every call: the words, the actions and the timings, in your account.

An example trace

1. 00:00
   Incoming · a call comes inThe line rings once.
2. 00:01
   Agent · answers on the first ringThanks for calling. How can I help you today?
3. 00:05
   CallerHi. I need to move my appointment on Thursday.
4. 00:09
   Agent · interrupted mid-sentence · stopped in 0.4 sOf course. I have an opening Thursday at four, or I could look at —
5. 00:11
   Action · looked up openings for Friday · two foundLet me look at Friday for you.
6. 00:24
   Action · appointment moved · confirmation textedDone. You're moved to Friday at 2:15, and I've just texted you the confirmation.
7. 00:41
   Transfer · a person joins the line · the agent stays until they pick upI'll bring in someone who can help with that.

How it's offered

Run by us, or run by you.

Questions

Asked before, answered plainly.

Does it work with my existing phone number?

Yes. The line goes live on your number, or on one we provide if you'd rather keep them separate.

Which systems can it reach?

Anything with an interface we can call: calendars and booking systems, records, messaging, the tools your business already runs on. We confirm the list for your line before it goes live, and the agent only ever touches what you've agreed.

What happens when it doesn't know?

It says so and brings in a person. Every agent has an explicit edge to what it may decide; past that edge it transfers rather than guesses.

Are calls recorded?

Every call is transcribed, and the transcript and the trace of what the agent did are kept in your account. Whether audio is kept as well is settled with you when the line goes live. Demo calls are recorded for quality.

Who can read the transcripts?

You, and the people you give access to in your account. We read them when you ask us to tune the agent or when something needs fixing, and for nothing else.

Which AI models does it use?

OpenAI or Anthropic, chosen per agent for the line, and the choice can change without rebuilding the agent. We never use your calls to train AI — that's contractual.

How fast can a line go live?

It depends on the line and what it has to reach. Talk to us and we'll give you a date.